Frequently Asked Questions
01 - What insurance do you have?
Our insurance is covered by Marsh & Co. who provide us with £5million public liability insurance. If you would like a copy of our 'proof of insurance' please ask.
02 - How can I pay?
We ask for a non refundable deposit when you receive your invoice to secure your booking and desired date. We then ask for the rest of the payment two weeks prior to the event. We accept BACs payment, cash and cheque. For further details please refer to our terms and conditions policy.
03 - How much space does Miniature Mayhem need?
We need roughly 6m x 6m, however we set up three separate pens so we can place them individually in separate areas close to one another. We can set up on slight slopes, bumpy ground is our biggest issue. Any queries just send us some pictures of the area and we will let you know.
04 - Can Miniature Mayhem be set up inside?
Yes, we sometimes set up inside for retirement homes to prevent residents having to go outside in chillier weather. We usually keep our larger animals such as the horses outside, but if needs be we could bring them in. If it is an issue with inclement weather we have our gazebos to protect everyone from the rain.
05 - How do you usually run the party package?
The party package really does depend on what YOU, the customer wants, some prefer a more relaxed atmosphere where the children can come and see the animals and play the games as and when they like. If you prefer something a bit more structured we usually:
Gather the children together after everyone has arrived:
Divide them into three groups to move around the animal pens
Wash hands and play the party games.
Have a drink break.
Have another opportunity to hold, groom, pet the animals.
Do another activity altogether.
Tell the helpers their favourite animal before saying goodbye to them.