These Terms of Service apply to all bookings and activities provided by Mucky Bucket Farm, including Goga sessions, pop-up farm experiences, and any related services or products.

By making a booking, you agree to these terms and confirm that all members of your party have read and understood them.

1. General Information

a. Mucky Bucket Farm provides nature-based wellbeing activities and animal experiences designed to promote community connection, outdoor enjoyment, and animal-assisted relaxation.

b. Participation in any session is at your own risk. Our team provides guidance to ensure a safe and enjoyable experience, and it is essential that all participants follow staff instructions at all times.

c. No variation to these terms will apply unless agreed in writing by Mucky Bucket Farm.

2. Bookings and Payments

a. Bookings are made via our website or authorised booking partners. Full payment is required at the time of booking to secure your space.

b. At checkout, you will be asked to confirm acceptance of our cancellation policy and these Terms of Service by ticking a confirmation box.

c. All personal information is handled securely in accordance with our Privacy Policy and will never be shared with third parties without consent.

3. Cancellation and Rescheduling Policy

a. Goga sessions and pop-up events are non-refundable and non-transferable within 14 days of the scheduled date.

b. You may gift your space to another person up until the start of your session — simply ensure they give the booking name upon arrival.

c. Cancellations or rescheduling requests made more than 14 days before the session date may be accommodated subject to availability.

d. Refunds will only be issued via the same method of original payment.

e. Mucky Bucket Farm reserves the right to cancel and reschedule sessions in exceptional circumstances, including (but not limited to):

• Severe weather warnings or unsafe ground conditions

• Animal health or welfare concerns

• Illness or unavailability of staff

• Safety risks or unforeseen operational issues

• Indoor venue closures or maintenance issues

In these rare cases, customers will be offered the choice of rescheduling to another available date or receiving a full refund.

f. In the unlikely event that a Goga instructor is unable to attend at short notice due to unforeseen circumstances Mucky Bucket Farm reserves the right to continue the session using a pre-recorded virtual instructor video. A member of the team will still be present to manage the animals and ensure participant safety and comfort throughout.

4. Safety and Participation

a. Goga is a gentle, low-impact activity suitable for most participants, but you are responsible for ensuring you are physically able to take part. Please consult your GP if you have any concerns.

b. A Goga instructor is considered an individual trained and qualified in Yoga, Pilates, or Gymnastics.

c. Goga sessions may be held indoors or outdoors, depending on the time of year, weather conditions, and space availability.

d. Participation with animals carries inherent risks. While our goats are well cared for and handled regularly, animals can behave unpredictably.

e. Pregnant individuals are advised to consult their GP before attending any animal-assisted activity.

f. Signage will be displayed to inform participants when livestock on-site are pregnant or have recently given birth. Pregnant or newborn livestock will not be used in any Goga or pop up farm sessions.

g. Mucky Bucket Farm cannot accept responsibility for injury, loss, or damage arising from participation unless caused by proven negligence.

h. All instructions from staff must be followed at all times.

i. Handwashing facilities are provided and must be used after animal contact.

5. Admissions and Environment

a. Children under the age of 16 participating in Goga must be accompanied by an adult 18 or over.  The supervising adult does not need to be a participant.

b.  We recommend Goga participants are 10 and above due to the nature of the session and having to remain on their own yoga mat for approximately 40minutes of guided movement.

c. Supervising individuals who have not paid to participate in Goga are able to supervise but are not permitted into the Goga area (where the goats are and the movement is being lead).

d. Sessions take place in both indoor and outdoor environments. Please dress appropriately for the weather, and session you are booking (guidance will be given within booking information).

e. Dogs are not allowed in the proximity of our animals however may be permitted at some locations our sessions are held.  Please find guidance from the location you have booked one of our sessions at.

f. No vaping or smoking is permitted in the proximity of our animals.

6. Liability

a. Mucky Bucket Farm will not be responsible for loss, theft, or damage to personal belongings.

b. All participants attend and take part at their own risk.

c. Nothing in these terms excludes liability for death or personal injury resulting from negligence by Mucky Bucket Farm.

7. Conduct and Behaviour

a. We ask that all visitors show respect towards our animals, staff, and other participants.

b. Mucky Bucket Farm reserves the right to remove anyone behaving inappropriately or posing a risk to others or to the animals, without refund.

8. Photography, Video and Media Waiver

a. From time to time, Mucky Bucket Farm staff may take photographs or short video clips during sessions for marketing and social media purposes.

b. By attending a Goga or pop-up farm session, you consent to the possibility of being included in such photographs or videos, which may be used on our website, social media platforms, or other promotional materials.

c. If you prefer not to be included, please notify a member of staff before your session begins, and we will ensure your wishes are respected.

d. Participants are welcome to take their own photos during sessions, provided it does not disrupt the class or other attendees.

9. Contact

If you have any questions about your booking, please contact:

  hello@muckybucketfarm.co.uk

  07502 748395